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Our software is built to the highest standards of Quality and the current best practice so you can learn it quickly and start to get benefits fast. However, there are times when you may need advice you can understand and use, so we developed SmartCare as YOUR support service.

SmartCare has been developed based on our experience coupled with what our clients tell us they want from a support programme:-

1. Easy to access

2. Fast Response

3. To be kept up to date on new ideas and ways of working with software

4. Value for Money service

How does SmartCare work and what does it Cost?

SmartCare is an optional service that you can subscribe to and opt out of at any time. There is no minimum period and only one month's notice of cancellation is required.

However, many of our clients do see a great benefit in having dedicated and priority access to our support team and this is what a SmartCare subscription buys.

You can access SmartCare for a monthly subscription of £35 and this entitles you to half an hour of support via telephone or email during each month. If you consume less than half an hour in a month, the time can be carried forward for up to a maximum of three months. You can buy additional time at £70 per hour.

SmartCare is available from 9.00am to 6.00pm Monday to Friday.

A one time setup fee of £50 is charged for registration and system set up to enable remote diagnostics and support on-line.

If your support requirements are different, we can create a custom SmartCare programme that fits you precisely. Please contact us for details.

 

 

Telephone +44 (0) 8456 128 061
Post SmartData UK Ltd.
Ty Harbwr
Y Lanfa
Aberystwyth
SY23 1AS
United Kingdom
Email SmartData

Here at SmartData we are aware of the difficult times that face the construction industry. With cash in short supply we would like to do our bit to help. That's why we're offering this product half price!

Hurry, this offer ends 31st July!

To obtain your activation code you will need to buy NetLog now!

When your payment has been processed an email containing your activation code will be sent to you

Which version should you buy?

Simply choose the version that accomodates the number of nets you wish to manage. 
 

Version NetLog Lite NetLog Standard NetLog Professional
Net Limit 600 1500 Unlimited
Price  £499 (was £999) £849 (was £1,699) £1499 (was £2,999)
 

 


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All prices exlude VAT. 

What You Will Receive: -

  • A human response. No automated emails that you can't respond to.
  • An activation code will be sent to your registered email address. When entered it will remove any restrictions from the demo version. No need to download and install again!
  • A full site license that allows as many installations as required on the same site
  • Both office and warehouse versions of NetLog included
  • Free updates for 1 year
  • 1 hour of SmartCare product support included for free for the first month after purchase.

Activation 

Once you have received your activation code you will need to enter it using the activation form within NetLog.
The activation form will be available when you start the application. Simply select the ‘Activate’ button. Once the form is visible enter your details as seen in the ‘how to activate NetLog’ email.  To avoid the possibility of error, copy and paste the registration details into the form.

Please note that you don't need to reinstall to activate! 

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